Smishing Scam Regarding Debt for Road Toll Services

Have you recently received a text message claiming you owe money for unpaid tolls? Be aware there are ongoing SMS phishing attacks designed to trick you into paying fake toll debt. The most recent attacks replicate the look and logo of correspondence from DriveEzMD. Do NOT share personal information or make payments using these messages. 

Remember- the only authorized methods to pay your Maryland tolls or perform account maintenance include:

• Visiting the official website: https://www.driveezmd.com/
• Using the DriveEzMD App
• Visiting a DriveEzMD Customer Service Center
• Calling the DriveEzMD Call Center at  1-888-321-6824
• Following the instructions included upon receipt of mailed Citations or Notices of Tolls Due (NOTDs)

If you receive one of these texts, the following is suggested:

1. File a complaint with the Internet Crime Complaint Center (IC3), www.ic3.gov, be sure to include:
   1. The phone number from where the text originated.
   2. The website listed within the text
2. Check your account using the toll service’s legitimate website.
3. Contact the toll service’s customer service phone number.
4. Delete any smishing texts received.
5. If you clicked any link or provided your information, take efforts to secure your personal information and financial accounts. Dispute any unfamiliar charges.

To learn more from the IC3 or to report receipt of a smishing text, visit the most recent smishing PSA.

Date Published: 10/18/2024